Collapsible content

What restoration services do we offer?

We restore shoes, bags, wallets, jackets, and most leather accessories. For more information about the services we offer, click here.

How much do restoration services cost?

The cost of services varies depending on the specific service. You can find the detailed price list for &GoodAgain restoration services here.

How long does restoration take?

The timeline for services depends on the workload of &GoodAgain restorers and the complexity of the job. You can find detailed timelines here.

How can I send you the items I want to restore?

You can send your items via parcel terminal, courier, or drop them off in person at the &GoodAgain studio located at Sodų g. 8A, Vilnius. When sending through parcel terminal or courier, shipping costs are covered by the client.

How can I submit a request for restoring my item?

To restore your item, please fill out the request form. Once we receive it, we will evaluate the condition of the item and send you an offer via email within 1 business day.

How is the item for restoration documented?

When dropping off items for restoration in person, a sales and purchase agreement is signed, which outlines the conditions related to the restoration. When ordering restoration services online, we send a confirmation email with the order details and the sales and purchase agreement via email.

Do I need to pay for the restoration services before or after they are completed?

When bringing items to the &GoodAgain studio in person, a 50% deposit is required for the restoration services. The remaining amount is paid when picking up the restored items.

When sending items via courier, payment is made via bank transfer after the service is completed, before sending the items back.

How can I pay for the restoration services?

You can pay for the restoration services in cash, by card, or via bank transfer.

Are there items you cannot restore?

We restore a wide range of shoes, bags, accessories, and leather goods. However, there are cases where full restoration is not possible. In such cases, we inform customers in person, by phone, or by email and offer alternative restoration methods, if possible.

One of the most common inquiries we receive is whether we can repair deflated Nike Air cushions. Unfortunately, this defect cannot be fixed. Other complex repairs are evaluated on an individual basis.

How do you ensure the quality of restoration?

Each item restored at &GoodAgain studio undergoes a quality control procedure. This ensures that the restoration meets the quality standards set by &GoodAgain. With 8 years of restoration experience and over 20,000 items restored, we guarantee that our restoration services are professional and of high quality.

Do you offer a warranty for restoration?

Most items restored by &GoodAgain come with a one-month warranty. The warranty applies to repairs and dyeing work, but no warranty is provided for cleaning services. In some cases, due to the specific nature of the item being restored (e.g., salt-damaged UGG boots), we cannot offer a warranty. If you have any questions about the restoration warranty for a specific item, please contact us.

Do you offer priority restoration services?

Yes, we can restore items with a priority for an additional fee:

  • Within 3 business days: 50 % the price of the service 
  • Within 1-2 business days: 100 % the price of the service 

Due to high demand, priority orders may not always be possible.